Non-emergency patient transport services provide transport to and from NHS services for people who have a medical need for it.
In south Essex, non-emergency patient transport is provided by East of England Ambulance Service (EEAST) and Thames Ambulance Services Limited (TASL) for patients with a medical need. You can find out more about the service provide by EEAST on their website: https://www.eastamb.nhs.uk/your-service/patient-transport.htm
This service uses a wide range of vehicle types and levels of care that are consistent with the patients’ medical needs.
Eligibility for Patient Transport Services
You can call the East of England Ambulance Service to see if you are eligible for Patient Transport Services. You'll be asked a series of questions to determine whether you are eligible, please answer these as accurately as possible.
The number for South Essex patients is: 0300 0134997
For further information on who is eligible for Patient Transport Services, download the eligibility criteria below:
Help with travel costs
If you are not eligible for NHS-funded patient transport and need help to pay for the costs of transport to your healthcare appointments, you may be able to claim a refund through the national Healthcare Travel Costs Scheme.
More information can be found here.