Mental health

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Therapy For You offers a range of online courses to support people in south east Essex with a range of mental health issues. Each of the free online CBT-based courses is delivered by NHS therapists, and have been developed to help you understand your problems and build on the coping skills you already use.

Treatment is delivered through a series of video sessions that you can complete any time and at your own pace. You get to choose where you do it too – out and about, at home or anywhere you get an internet connection.

Visit Therapy For You.

Mental Health Support 24/7 for people in crisis


If you, a family member or friend are in crisis and need help, please dial NHS 111 and select the option for mental health crisis. You will be connected to EPUT’s contact centre where trained staff will provide appropriate support and advice 24 hours a day.

Under 18s

If you are under the age of 18 or are the family member of someone under the age of 18 who is in crisis, please call North East London NHS Foundation Trust’s Emotional Wellbeing and Mental Health Service on 0300 300 1600 or email If you need urgent help or out of hours help, call 0300 555 1201.

Serious or life-threatening emergencies

If you or someone you know is in mental health crisis and requires serious or life threatening emergency mental or physical care, dial 999 immediately.

Porl-E competition

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Porl E gif

The Porl-E competition ran across schools in south east Essex from November to December 2019. The aim was to get key audiences such as children to think about how they might stay well during winter. The narrative included a story about ‘Porl-E’, a nasty germ that causes upset tummies, colds, and flu.

Thank you to everyone who submitted entries. The winners have now been announced, and include the following schools:

  • Our Lady of Ransom, Rayleigh
  • Thorpe Hall School, Southend-on-Sea
  • Porters Grange Primary School and Nursery, Southend-on-Sea
  • Greenways Primary School, Southend-on-Sea

We have developed an NHS digital storybook with the winning entries which includes lots of tips and tricks about staying well and preventing the spread of illnesses during winter. 

Download the south east Essex Super Germ-Busters Guide

Read the south east Essex Super Germ-Busters Guide on Issuu

Download Campaign Overview Presentation

Healthcare professionals came together to provide a guide to three common childhood health ailments that parents can use to self-treat, visit their GP, or call NHS111 and know what to do in an emergency. The three illnesses are:

  • Diarrhoea and Vomiting
  • Bronchiolitis (not just a cold, but an infection of the lower airways)
  • Head Injury

More information about these conditions can be found on our Parents Choose Well page.


on . Posted in Your Services

Have you got the NHS App?

At home or on the move, with the new NHS App you can conveniently order repeat prescriptions, view your GP medical records, manage appointments at your GP surgery, set organ donation preferences, and check symptoms.

The app has been developed by the NHS and has been designed to help people get more information about their health and care - and more control of how they use NHS services. New functions and services will also be added in the coming months. Why not download it and try it out? 

What does the NHS App do?

The NHS App allows you to access a range of NHS services on your smartphone or tablet. A desktop version is launching soon too.

You can use it wherever you are, at any time. It puts valuable information about your health and treatments at your fingertips.

You can:

  • order repeat prescriptions
  • view your GP medical record
  • book and cancel appointments at your GP surgery
  • register for organ donation and change your donation preferences
  • use the symptoms checker, including an A to Z of conditions and treatment advice from the NHS website
  • access 111 Online, for advice on self-care and whether urgent help is needed

Is my information safe?

Just like a banking app, your identity will be carefully checked during the simple registration process. The app has been designed, built and tested so that your personal information is always safe and secure.

How to register through the NHS App

Download the app from your mobile device’s app store and follow the easy step-by-step registration instructions. It will help if you know your NHS number (though this isn’t essential), and you will need to have a form of ID (passport or driving license) to hand.

If you want to learn more, visit the NHS App page on the NHS UK website.

Dementia services

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Dementia Community Support Team – dementia is everybody’s business

The Dementia Community Support Team is here to enable you to maintain independence, have choice and control over your life and live well with dementia. FInd out how we involved local people to shape dementia services in Southend.

Locality Dementia Navigator

Your Dementia Navigator is available to support you and your family throughout the dementia experience, offering support and guidance to help you understand dementia and the day to day challenges it may bring. This service is available to people pre diagnosis as well as post diagnosis and provides the crucial link between the person with dementia, their carer and health, social care and community support. Dementia Navigators are assigned to each of the four localities within the Borough (West/West Central/East Central/East), and will also provide Information on preparing for the future and accessing other services within the Borough.

Community Engagement Worker

The Community Engagement Worker works with information providers to ensure a consistent approach to information, advocacy and guidance. This will make sure that people are getting the right support at the right time. These providers may include; Southend–on-Sea Borough Council, GP Practices, Carers Hub, advocacy services, community groups, libraries, Southend Hospital, voluntary sector providers, care homes, domiciliary care agencies, the Department of Works and Pensions, churches and places of worship, emergency services, Tourist information, parks and pier staff, as well as online information sources such as Southend Information Portal, 111 service, and NHS Choices. We also provide Information and learning to community groups, health, social care, private and voluntary sector agencies as well as partnership working and signposting to other services

Dementia Network Co-ordinator

Peer Support Networks are crucial in supporting the community to live well, by promoting health, happiness and wellbeing through a variety of social opportunities in the community. The Dementia Network Coordinator works across all four localities to identify and develop a range of social opportunities which are age and interest appropriate whilst maximising partnership working and encouraging peer led support. We currently run a variety of free groups offering socialisation, fun and creative activities, stimulation, reminiscence and music in a friendly and supportive environment.

Southend Dementia Action Alliance Co-ordinator

Leading the Southend Dementia Action Alliance (SDAA). The key aim is to build on our dementia friendly community status by increasing membership. They also promote widespread understanding of dementia across Southend-on-Sea through the Dementia Friends initiative and encourage a truly dementia friendly Borough and community through changing attitudes and raising awareness. This will contribute to supporting people affected by dementia to live well. Southend is always working to maintaining our Dementia Friendly Community status and provide Dementia Friends information sessions and the opportunity for businesses, services and organisations to join the Southend Dementia Action Alliance

To find out more information or to access any of our services please contact our Team on 01702 534772 or email

Dementia services in Southend are provided by EPUT and include a specialist Dementia Intensive Support Team and Specialist Community Dementia Nurses. In addition, two specialist memory clinics are provided for people who are worried about their memory where they can attend for further assessment and investigations. The memory clinics are provided at Southend General Hospital and the Harland Centre. Referral is usually via your GP but in certain circumstances you can refer yourself.

For more information on the local services provided by EPUT please call 0300 123 0808.

Related downloads

Learning Disabilities

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A learning disability is a reduced intellectual ability and difficulty with everyday activities – for example household tasks, socialising or managing money – which affects someone for their whole life.

People with a learning disability tend to take longer to learn and may need support to develop new skills, understand complicated information and interact with other people.

The level of support someone needs depends on the individual.

The Annual Health Check aims to improve the health and wellbeing of people with learning disabilities, as they often have difficulty in recognising illness, communicating their needs and using health services.

If you are over 14 years old, have a learning disability and are on the learning disability register you should have an annual health check.

  • Getting a health check with your doctor will help to keep you healthy.
  • All parts of the Annual Health Check are voluntary. You need to give your consent before anything happens.
  • At the end of the health check the doctor or nurse will give you a Health Action Plan to help you stay well.
  • Keep the Health Action Plan in a safe place and bring the Health Action Plan with you to your next health check.