Children and young people

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Emotional Wellbeing and Mental Health Service 

EWMHS booklet front

Emotional Wellbeing and Mental Health Services (EWMHS) across Southend, Essex and Thurrock are run by North East London NHS Foundation Trust (NELFT). The services have the long term aim of responding earlier to children’s needs to help prevent, reduce or delay the need for more specialist interventions.

NELFT is an experienced provider of mental health services for children and young people, already providing these services to children and young people in four London Boroughs, and is also one of the England’s largest NHS foundation trusts.

Click here to view a leaflet about the service.

Please note: The phone number for the Emotional Wellbeing Mental Health Service (EWMHS) for children and young people in Essex, provided by North East London NHS Foundation Trust (NELFT), has changed. The new number is: 0800 953 0222 

The service is available to children and young people, and their families or carers, across Essex to access mental health and emotional wellbeing care and support.
If service users call the old number, 0300 300 1600, they will hear a message confirming the new Freephone number and be asked to redial.

Who is the service for?

The Emotional Wellbeing and Mental Health Service is for anybody aged between 0-18, living in the Southend, Essex and Thurrock areas and is free at the point of entry. The services are also for young people with special educational needs (SEN) up to the age of 25.

Any young person experiencing emotional wellbeing or mental health problems, or any parent, guardian or teacher of a child who is experiencing emotional wellbeing and mental health difficulties, may access our services.


From 1 November 2015, the following services have been gradually rolled out:

  • Preventative programs in schools, children’s centres and other local places.
  • Advice, training and support for other health and social services.
  • A range of services including parenting and family groups, short psychological treatments and mindfulness in schools. These services often use self-help and guided self-management.
  • A gradual roll out of some on-line and digital services too.
  • More in-depth psychological treatments, which are evidence based and delivered by highly skilled practitioners in specialist teams.
  • Help and support for all young people at times of crisis and if needed, offer them a hospital admission if required. This level of help is available 24/7.

For more information, visit NEFLT’s website.

Related documents:

For any further information about the new EWMHS, please visit:

The Lighthouse Child Development Centre

The centre is a bright, modern, child and parent friendly purpose built venue.  The centre provides services for children up to the age of 16.  They provide specialised outpatient care for those with significant delay in more than one area of development and have or are likely to require the support from more than one secondary agency, service or discipline. 

The centre functions as a multi-agency facility for the benefit of children and their families. The centre provides an environment that is conducive to multi-agency working and supports the Team around the Child concept.

For families requiring a multi-agency approach, there is an identified key worker and the LCDC will work in partnership with colleagues in the community both locally and further afield.

For further information please visit: 

Southend's Children and Families Information Point

All information within the Local Offer is to support children and young people with Special Educational Needs and/or a disability (SEND) and their families.  The Local Offer and its sub sections contain what is known as targeted/specialist information.

For any further information about the SEND and the Local Offer, please visit: 

Mental Health Support Teams

Mental Health Support Teams (MHSTs) are a new service designed to support children and young people with mild to moderate mental health and emotional wellbeing in education settings. They are made up of Children and Young People’s Mental Health Practitioners and Education Mental Health Practitioners.

More information about MHSTs

Livewell Southend

Livewell Southend is a self-serve website that gives the community information on local services.

More information about Livewell Southend