GP appointments over Christmas and at evenings and weekends

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Recent figures show local residents are accessing more evening and weekend appointments with a GP, nurse or healthcare assistant at more convenient times when they call their local practice. These extended access appointments have proved extremely popular.

Appointments are available from 6:30pm - 8:00pm, Monday to Friday and from 9:00am - 3:00pm on the weekends and public holidays.

However, opening hours will vary between practices over the Christmas period. You can find details of opening hours for appointments being held on Christmas Day, Boxing Day and New Year’s Day in Southend by visiting our page on local services:

To make an appointment, you can call your own GP practice during normal business hours.

These appointments are in addition to the usual GP surgery opening hours from 8am to 6.30pm. It means that when patients contact their doctor they will be offered appointments at an accessible time and day at surgeries where appointments are available, which may not always be patient’s usual practice.

Weekend and weekday evening and bank holiday appointments and for Christmas Day, Boxing Day and New Year’s Day are available for booking through your usual GP practice as detailed below. Surgeries for Southend locality clinics are now at Queensway Medical Centre and North Shoebury Health Centre. Patients can call directly after 18.30 and at weekends and Public Holidays between 9am to 3pm. The number to call is 01702 742102.

Dr Sunil Gupta, Clinical Chair of NHS Castle Point and Rochford CCG, and Dr Jose Garcia Lobera, Clinical Chair of NHS Southend CCG, said:

“We understand that people cannot always go to see their GP during standard working hours, particularly over the Christmas period. Appointments may not be at your usual practice, but if you talk to your GP practice receptionist, they can help you find the right service and at a time that works best for you where possible. It’s very encouraging that so many evening and weekend appointments are being booked and demonstrates clearly how we are meeting the health needs of our local population. This extra capacity will also help to prevent people from attending A&E unnecessarily during the Christmas and winter period where possible when demand for health services is greater.”

Local residents will see a GP or healthcare professional that may or may not be from the practice they are registered with. Patients are asked when booking the appointment if they consent to share their record with the weekend or evening clinician so that medical records are kept up to date. The GP or other professional will have access to your medical record to ensure that you receive the best possible care and support.

People can also dial 111 if they need medical help but are not in a life-threatening situation. NHS 111 is available 24 hours a day, 365 days a year and is a great way to get the right medical advice at any time.

GP opening hours

Call 111 to access the out-of-hours service (between 6.30pm and 8am weekdays and all day at weekends or bank holidays).

Weekend appointments

GP and nurse appointments on Saturdays and Sundays and bank holidays can be booked via your own GP practice during business hours, or by calling one of the numbers below on the day. Appointments are available from 9am to 3pm.

Patients registered with any practice in Southend:

Queensway Surgery, 75 Queensway, Southend-on-Sea SS1 2AB (01702 742102)

North Shoebury Surgery, Frobisher Way, Shoeburyness SS3 8UT (01702 742102)

Weekday evening appointments

Evening appointments (6.30pm to 8pm) with a GP or nurse can be requested by asking at your own GP practice.