Figures show local residents are accessing more evening and weekend appointments with a GP, nurse or healthcare assistant at more convenient times when they call their local practice.
The extended access appointments have proved extremely popular. Across the Easter bank holiday in Castle Point and Rochford locality 246 GP appointments and 108 Nurse appointments were taken up out of a total of 432 available.
In Southend locality 111 GP appointments and 109 Nurse appointments were taken up out of a total of 448 available.
Appointments are now available from 6:30pm - 8:00pm, Monday to Friday and from 9:00am - 3:00pm on the weekends and public holidays. However, opening hours will vary between practices.
To make an appointment, you can call your own GP practice during normal business hours.
These appointments are in addition to the usual GP surgery opening hours from 8am to 6.30pm. It means that when patients contact their doctor they will be offered appointments at an accessible time and day at surgeries where appointments are available, which may not always be patient’s usual practice.
Weekend and weekday evening and bank holiday appointments are available for booking through your usual GP practice as detailed below. Venues for Southend locality clinics are now at Queensway Medical Centre and North Shoebury Health Centre. Patients can call directly after 18.30 and at weekends and Public Holidays between 9am to 3pm. The number to call is 01702 742102.
Weekend and Bank holiday venues for Castle Point and Rochford locality are Audley Mills Surgery in Rayleigh and The Surgery at Hawkesbury Avenue in Canvey. Weekday evening appointments rotate between all the different practices.
Dr Sunil Gupta, Clinical Chair of NHS Castle Point and Rochford CCG, and Dr Jose Garcia Lobera, Clinical Chair of NHS Southend CCG, said: “These figures are very encouraging and demonstrate clearly how we are meeting the health needs of our local population and to prevent people from attending A&E unnecessarily where possible. We understand that people cannot always go to see their GP during standard working hours. Appointments may not be at your usual practice, but if you talk to your GP practice receptionist, they can help you find the right service and at a time that works best for you where possible.”
Local residents will see a GP or healthcare professional who may or may not be from the practice they are registered with. Patients are asked when booking the appointment if they consent to share their record with the weekend or evening clinician so that medical records are kept up to date. The GP or other professional will have access to your medical record to ensure that you receive the best possible care and support.
People can also dial 111 if they need medical help but are not in a life-threatening situation. NHS 111 is available 24 hours a day, 365 days a year and is a great way to get the right medical advice at any time.
Bank Holiday Arrangements
GP opening hours
Call 111 to access the out-of-hours service (between 6.30pm and 8am weekdays and all day at weekends or bank holidays).
Weekend and bank holiday appointments
GP and nurse appointments on Saturdays and Sundays and bank holidays can be booked via your own GP practice during business hours, or by calling one of the numbers below on the day. Appointments are available from 9am to 3pm.
Patients registered with any practice in Castle Point and Rochford
Audley Mills Surgery, 57 Eastwood Road, Rayleigh SS6 7JF (01268 740501)
Hawkesbury Road Surgery, 1A Hawkesbury Road, Canvey SS8 0EX (01268 682303)
Patients registered with any practice in Southend
Queensway Surgery, 75 Queensway, Southend-on-Sea SS1 2AB (01702 742102)
North Shoebury Surgery, Frobisher Way, Shoeburyness SS3 8UT (01702 742102)
Weekday evening appointments
Evening appointments (6.30pm to 8pm) with a GP or nurse can be requested by asking at your own GP practice.