Local residents are accessing more evening and weekend appointments with a GP, nurse or healthcare assistant at more convenient times when they call their local practice.
In the period covering April 2018 until March 2019 91% of available weekend and evening appointments were booked in Castle Point and Rochford and 85% of available weekend and evening appointments were booked in Southend. This means an extra 13,586 appointments booked at evenings and weekends in Castle Point and Rochford and an extra 12,322 appointments in Southend locality.
Appointments are now available from 6:30pm - 8:00pm, Monday to Friday and from 9:00am - 3:00pm on the weekends and public holidays; however, opening hours will vary between the practices.
To make an appointment, you can call your own GP practice during normal business hours.
These appointments are in addition to the usual GP surgery opening hours from 8am to 6.30pm. It means that when patients contact their doctor they will be offered appointments at an accessible time and day at surgeries where appointments are available, which may not always be patient’s usual practice.
Weekend and weekday evening and bank holiday appointments are available for booking through your usual GP practice as detailed below. Venues for Southend locality clinics are now at Queensway Medical Centre and North Shoebury Health Centre. Patients can call directly after 18.30 and at weekends and Public Holidays between 9am to 3pm. The number to call is 01702 742102.
Dr Sunil Gupta, Clinical Chair of NHS Castle Point and Rochford CCG, and Dr Jose Garcia Lobera, Clinical Chair of NHS Southend CCG, said: “We understand that people cannot always go to see their GP during standard working hours. Appointments may not be at your usual practice, but if you talk to your GP practice receptionist, they can help you find the right service and at a time that works best for you where possible.”
Local residents will see a GP or healthcare professional who may or may not be from the practice they are registered with. Patients are asked when booking the appointment if they consent to share their record with the weekend or evening clinician so that medical records are kept up to date. The GP or other professional will have access to your medical record to ensure that you receive the best possible care and support.
People can also dial 111 if they need medical help but are not in a life-threatening situation. NHS 111 is available 24 hours a day, 365 days a year and is a great way to get the right medical advice at any time.
Call 111 to access the out-of-hours service (between 6.30pm and 8am weekdays and all day at weekends or bank holidays).
Weekend and bank holiday appointments
GP and nurse appointments on Saturdays and Sundays and bank holidays can be booked via your own GP practice during business hours, or by calling one of the numbers below on the day. Appointments are available from 9am to 3pm.
Patients registered with any practice in Southend
- Queensway Surgery, 75 Queensway, Southend-on-Sea SS1 2AB (01702 742102)
- North Shoebury Surgery, Frobisher Way, Shoeburyness SS3 8UT (01702 742102)
Weekday evening appointments
Evening appointments (6.30pm to 8pm) with a GP or nurse can be requested by asking at your own GP practice.
More information about local services in Southend areas can be found here.
Pharmacy opening hours
At the first signs of a minor illness, you can pop in and see a local pharmacist. You can find out which local pharmacies are open over the bank holiday weekend here.