Southend GP practice receives improved rating from CQC

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Central Surgery in Southend has now been rated ‘good’ by the Care Quality Commission (CQC), after inspectors returned to check on progress.

An inspection in April 2016 had rated the surgery as ‘inadequate’ but the latest inspection from the CQC has recognised the improvements made.

Red Bags packing a difference for care home residents

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The red bag scheme or ‘hospital transfer pathway’ is a small change having a big impact by personalising hospital care for care home residents in south east Essex.

This simple patient focused initiative will improve the ambulance service handover to the hospital and will also assist to reduce A&E assessment times for the patient.


Carnarvon Medical Centre is moving premises

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The Carnarvon Medical Centre, in Carnarvon Road, will be relocating to purpose-built premises within the North Road Primary Care Centre, in North Road, on 9th July 2018. 

It will be known as the Carnarvon Road Surgery following the move to North Road, located less than a quarter of a mile (or a ten minute walk) away from the existing Carnarvon Road site. 

Over £1 million invested in a new community service to support people to stay in their own home rather than going to hospital

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The local NHS has introduced a new service called ‘SWIFT’ as part of a wider investment in ‘out of hospital’ services across south east Essex by NHS Southend Clinical Commissioning Group (CCG) and NHS Castle Point and Rochford CCG.  The new SWIFT service will see a team of nurses and care assistants support people in their own homes.

Independent report on consultation responses published

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An independent report looking at responses to the Your Care in the Best Place consultation has been published today (May 22 2018).

The report, produced by specialist consultation analysts, The Campaign Company, provides a breakdown of responses to proposals aimed at strengthening and improving health and care services in the community and in the three hospitals serving mid and south Essex.