NHS Southend CCG strives to engage with Southend patients, carers, partners and residents, throughout the commissioning cycle to ensure that local people have a strong voice.
We engage with our local community to:
- identify health needs and aspirations, develop our commissioning intentions and priorities
- design and improve services
- to take patients’ views into account when we procure services
- use patients’ experience to improve safety and quality of care
Engagement reporting on how we are achieving our statutory duties
Every year in September, CCGs have to submit a report to NHS England which shows how we are meeting our statutory duties around patient and public engagement and involvement. The reports are assessed as part of the assurance process for all CCGs.