Do things differently
Together, we need to move to a model of care that places greater emphasis on keeping people well and within their own community with people taking more responsibility for their own health and well-being. They can stay well at home and independent for longer. Better collaboration between the services available in the community will also improve the care received, care that better meets the needs of local communities across our eight localities.
Prevent illness and tackling health inequalities
Communities are increasingly complex and so are the challenges they face, we welcome new action to help people stop smoking, overcome issues with alcohol, avoid Type 2 diabetes and reduce the risk of stroke. We know south east Essex is diverse on many fronts; poverty, affluence, ethnicity and age. We want to listen and learn about any opportunities to collectively tackle unique challenges facing the local areas.
Back our workforce
We realise that any plan simply won’t become a reality unless we have a workforce with the right numbers, skills, values and behaviours to deliver it. We’re working with partners to make the local area an attractive place to live and work in and we hope that by designing better ways of working, we will succeed in this goal. We are pleased that local staff recruitment has been successful so far. Word is spreading that we’re offering something different and more appealing for staff. We are also excited about the opportunities that the new School of Medicine at Anglia Ruskin University in Essex offers, bringing us even closer to attracting, training and hopefully retaining the next generation of clinicians in Essex. We are equally committed to making better use of existing local skills and experience to help improve the care that is delivered.
Make better use of data and digital technology
All around us, we see technology is changing all of our lives and we need to look at what technology can bring to the NHS to improve our health and make our lives easier. From websites, apps and wearable technology (smart watches) that make care and advice easy to access wherever you are, to connected computer systems that give staff the test results, history and evidence they need to make the best decisions for patients, we’re working smarter to provide better care than ever before.
In south east Essex, 2017/18 saw the introduction of new technology solutions such as mobile ECGs in GP practices to prevent risk of stroke, an app to support people with Chronic Obstructive Pulmonary Disease (COPD) and technology to make cancelling unwanted appointments as easy as possible. We are also testing out telehealth solutions in care homes across south east Essex that enables care home staff to take and record test readings electronically rather than on paper to increase efficiency.
We will continue to ensure the local roll out of technology solutions, such as the new NHS App as a digital ‘front door’ to provide more convenient access to services and health information to those living in south east Essex.
Making better use of data is another huge priority locally. In line with rules to ensure we protect confidentiality and privacy, we want to help health and care professionals communicate better and enable people to access the care they need quickly and easily, when it suits them.
Get the most out of taxpayers’ investment in the NHS
As commissioners responsible for the health, care and well-being of people living south east Essex we are committed to providing services that deliver good outcomes, are affordable and will be sustainable for years to come.
We are committed to working with our health and care partners, both across south east Essex and across the mid and south Essex Sustainability and Transformation Partnership (STP) footprint to reduce duplication and make better use of the NHS’ combined buying power to get services and products for cheaper, reduce spend on administration where it makes sense.
Across south east Essex, this journey has already begun. More detail about how key system leaders across south east Essex have collectively defined the model of care that we aspire to and agreed an approach to implementation that focuses on bottom-up design principles and the empowerment of the public and frontline staff can be found in the Locality Strategy. Specific work streams, either at local or wider STP-wide levels are also in place that focus on improving mental health services, cancer services, strong and resilient urgent and emergency care, services and support for those with learning disabilities, GP services and maternity.